Sunday, July 14, 2013

WC #12: Technology is GREAT; except when it's NOT!!!

So, technology can be a great thing.  I can be a fan.  I became quite good with it all when I was working as a Market Electronics Merchandiser for four years (2006-2010).  I ended up with a laptop, a BluRay player, an HDTV and a Wii.  I learned how to hook it all up, how to install a router and a new wireless printer.  I've learned how to text and got a FaceBook page. I'm even "Linked In" and have reconnected with people I haven't seen or heard of in forty-six years.  Heck, a bunch of them I never even talked to forty years ago!

I shop for my children and grandchildren for birthdays, anniversaries and Christmas online and never even have to enter a store or buy wrapping paper thanks to Walmart.com and Amazon Prime!  I can pay my bills and balance my checkbook at my dining room table. What an amazing world we live in!

But, boy-oh-boy, can it REALLY MESS US UP when it doesn't work!  My kids tend to think I'm a bit old-fashioned in the fact that I DON'T  pay all my bills and do my banking online... that's about the only thing I haven't moved.  I just don't trust it and the past few weeks are the perfect example of WHY!

In the past two weeks, I've received an eviction notice and missed blogging about the birthdays of several incredible people including (but not limited to) Grandchild #10 (Krew), Son-in-law #1 (Cameron) and #1 Father-in-Law (George Sloan), all because of flawed internet service!  So, I say to Krew, Cam, Pop, Robyn & Grandma Hill.... I owe you and it's coming.... as long as Comcast stays up and running.  

You see, I can TOTALLY blame Comcast because when my service went down, I contacted a friend to see if her service was down.  She said hers had been down two days before and that her sister's had been down the day before.  So, I figured they were up to something and didn't think too much of it until mine went back up and my friend said hers was back down.  Then mine went back down for two days and so it went.... I tried calling them, but got a recording that said I could check for area outages at Comcast.com.  Hmmmm... do you see a flaw in that customer service, or is it just me?  After sitting on hold for over an hour with the periodic very polite recording that all customer service specialists were busy and my call would be answered in the order in which it was received, I threw my phone and decided to ride it out.
Surprise, surprise.... my internet has now been up for a solid 24 hours, but no promises for tomorrow!

So, to those whom I owe a blog, provided Comcast doesn't experience anymore failures, I'll remedy that situation this week. To those of you who caught the comment about the eviction notice---no worries--- I got that resolved before they hijacked all my possessions.  In the meantime, sometimes there's just nuttin' you can do but accept the fact that technology is great.  Except when it isn't... and for now... I think I'll just say you can't rollerskate in a buffalo herd!


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